Meet The Team

At DeviceAnswered, we’re passionate about providing you with the highest quality content and resources for your appliance repair needs.

Here’s a little bit about our team:

Charles Woods
Charles Woods, Founder and CEO:John has been working in the appliance repair industry for over 20 years. His passion for sustainability and eco-friendly solutions inspired him to create DeviceAnswered, a platform that empowers homeowners to repair and maintain their appliances at home. Charles is an ISCET licensed professional, who has completed the National Appliance Service Technician Certification Exam, and has the expertise to diagnose and repair any appliance.


Jane Smith, Content Manager: Jane has a background in journalism and has been working as a writer and editor for over 10 years. She manages the content on our website and ensures that our How-To guides are easy to understand and follow.

Tom Johnson, Technician and Writer: Tom is a certified appliance repair technician with years of experience working in the field. He provides expertise and insight into the repair process and helps us create comprehensive guides for a variety of appliances.

Sarah Lee, Customer Support: Sarah is the friendly voice on the other end of the phone or email, ready to assist you with any questions or concerns you may have. She’s dedicated to providing exceptional customer service and support.

At DeviceAnswered, we’re a small but dedicated team committed to providing you with the best possible resources for your appliance repair needs. We’re always striving to improve and expand our offerings, and we’re excited to continue helping homeowners and DIYers take control of their appliance repairs.

To learn more about DeviceAnswered, we invite you to visit our About page and our Editorial policy. If you have any questions or concerns, please don’t hesitate to contact us at any time. We’re always here to help and provide the support you need.